Contact Us
Contact Us
We're here to help! Reach out to our friendly support team and we'll get back to you as soon as possible.
Email Support
Send us an email and we'll respond within 24 hours during business days.
kynoxy.in@gmail.com
Business Hours
Monday - Friday: 10:00 AM - 7:00 PM IST
Saturday: 10:00 AM - 5:00 PM IST
Sunday: Closed
Note: Messages received outside business hours will be responded to on the next business day.
Response Time
We strive to provide excellent customer service:
- WhatsApp: Instant to 2 hours during business hours
- Email: Within 24 hours on business days
- Complex queries: Up to 48 hours for detailed responses
What We Can Help With
✓ Order Support
Tracking, modifications, cancellations
✓ Product Inquiries
Specifications, availability, recommendations
✓ Returns & Refunds
Return requests, refund status
✓ Technical Issues
Website problems, payment issues
Before You Contact Us
To help us assist you faster, please have the following information ready:
- Your order number (if applicable)
- Registered email address or phone number
- Clear description of your issue or question
- Screenshots (if reporting a technical issue)
Quick Answers
Looking for quick answers? Check out our FAQ page for instant solutions to common questions about:
Orders • Shipping • Payments • Returns • Products
We're Here for You
Your satisfaction is our priority. Whether you have a question, concern, or just want to say hello, we'd love to hear from you. Our dedicated support team is committed to providing you with the best shopping experience at Kynoxy.